Magneta
💋Last updated: September 16, 2025
This Privacy Notice for Tenacity Labs (doing business as Magneta) ("we," "us," or "our") describes how and why we access, collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:
If you have any questions or concerns, please contact us at support@magneta.app.
What we collect: Information you provide (account details, chat/text data) and information collected automatically (device info, logs, crash data, and location if enabled).
Sensitive data: We do not intentionally collect sensitive personal information (such as health, biometric, or government identifiers).
Chat/AI disclosure: We process chat/text inputs to operate Magneta's AI features. We do not sell your chat data or use it for advertising.
Who we share with: Only trusted service providers (e.g., hosting, analytics, AI infrastructure).
Retention: We keep your data only as long as needed to operate Magneta or comply with legal obligations.
Children/Minors: Magneta is available to users 13 years and older. Users 13–17 may use Magneta with parental or guardian consent where required by law. We do not knowingly collect data from children under 13.
Your rights: Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your data.
Provide, maintain, and improve Magneta's functionality.
Deliver AI/chat features by processing your text inputs.
Authenticate accounts and secure access.
Communicate with you about app updates, support requests, or policy changes.
Monitor and prevent fraud, misuse, or security issues.
Comply with legal and regulatory obligations (for example, responding to lawful requests from authorities).
Resolve disputes and enforce agreements (for example, addressing violations of our Terms of Service).
What we collect: The text and chat data you provide in Magneta.
How it's used: To generate responses, troubleshoot issues, and improve your experience.
What we don't do: We do not sell your chat data, and we do not use it for third-party advertising.
Service Providers: With trusted vendors that help us run Magneta (e.g., hosting, analytics, customer support, AI infrastructure).
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, safety, and security of Magneta, our users, or others.
We do not sell personal information to third parties.
We keep your personal information only as long as necessary for:
When data is no longer needed, we delete or anonymize it.
We implement reasonable technical and organizational measures (such as encryption, limited access controls, and monitoring) to protect your personal data. However, no electronic system is completely secure, and we cannot guarantee absolute protection. Use Magneta at your own risk.
Magneta is not directed at children under 13 years of age, and we do not knowingly collect data from children under 13. Users aged 13–17 may use Magneta with parental or guardian consent where required by law. If we discover that we have inadvertently collected data from a child under 13, we will delete it promptly.
Depending on where you live, you may have the following rights:
Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data.
Restriction: Ask us to stop processing your information in certain cases.
Portability: Request transfer of your data where applicable.
Consent Withdrawal: Where processing is based on consent, withdraw consent at any time.
To exercise your rights, contact us at support@magneta.app. We will respond in accordance with applicable laws.
Magneta does not currently respond to "Do Not Track" browser signals. If a standard is adopted in the future, we will follow it and update this policy.
If you are located outside the United States, be aware that your information may be transferred to and processed in the United States where our servers and service providers are located. We take steps to protect your data consistent with applicable law.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Significant changes may be communicated via in-app notice or email.
If you have questions or concerns about this policy, please contact us:
Tenacity Labs
Email: support@magneta.app